How does it work?

Online counseling works anywhere in Illinois, as long as you have a stable internet connection and a device with webcam functionality. Most modern smartphone, tablet, and laptop devices will work as long as your internet service supports the required minimum bandwidth for 1:1 video calling.

Recommended up/down speed bandwidth:

• Minimum: 600 kbps

• Recommended: 1.2Mbps - 3.8Mbps (ideal)

You must be located in the state of Illinois at the time of the session.

We ask that you have a private space for one hour, where no one else will be able to listen in and you will be able to focus on your therapeutic experience. 

Once you schedule an appointment, you will receive an email confirmation with a link to click on at the time of your appointment that will take you right to a video screen. If you are using a mobile device, then you will be prompted to download an app that will be used. We use HIPAA compliant software, so your information is private, confidential, and not recorded. 

Who is a good fit?

Many presenting concerns achieve great results with online counseling. We work with anxiety, depression, relationship issues, codependency, self-esteem, life transitions, grief and loss, and supporting people who are in recovery and have completed primary addiction treatment. 

We do not recommend online counseling for people with an active addiction, someone with regular suicidal thinking, a person who dissociates during therapy, and we cannot do online counseling with multiple people (couples, families). 

What is the cost?

The cost of online counseling is the same as in-office counseling. We accept many insurances for online counseling. If we are not in network with your insurance company, then we charge our full fee of $150 per hour. We also offer some reduced fees for those who cannot afford our full fee.